ModularHose Frequently Asked Questions (FAQ)

What is ModularHose?

ModularHose is an assistive technology brand offering a plastic ball & socket system ideal for holding up light weight devices, such as communication switches, phones, tablets, and other assistive tools. Great solutions for holding your objects for user accessibility. The plastic ball-in-socket arm segment for lightweight uses. Easily adjustable and posable.

What is MOGO Mounts?

MOGO Mounts is one of our assistive technology partner brands. Mix and match arms, bases, and ends to build a mount that fits your exact needs. Use MOGO Mounts for longer reaches or when frequent device swaps are needed because every component comes preinstalled with the QuickClick system. Reliably strong and versatile. Visit MogoMounts.com to learn more or shop products here.

Which is better for ModularHose: a long or short arm?

A general rule of thumb is to keep the arm as short as your application will allow. The shorter the arm, the less likely it will be to sag. If you have heavier objects to support, you might want to add a second arm to distribute the weight. Longer arm lengths usually aren’t recommended for impact-inducive activities. If there’s a use that might cause excessive rattle, configure the arm as short as possible.

How can I customize the length of my ModularHose setup?

When you order, The Modular Plastic arm will ship at your pre-selected length. To subtract length, bend the arm sharply and leverage apart. With force, the bead elements will separate and you can remove / replace segments. To add length, align the additional beads/segments and firmly force the ball into the socket. The pieces might take a little bit of effort to lock in together, but our Assembly Pliers make it easier. You can watch our video clip here for a demonstration. We’re happy to assist if you are having issues with assembly, so feel free to reach out; we also have some tips and tricks that might help! You can contact us at 1-630-922-5005 or sales@modularhose.com during our business hours Monday - Friday from 8AM to 4:30PM CST.

How should I clean the ModularHose?

Wipe each joint with a dry cloth to remove residual oils and other residue. Rotate joints while wiping to ensure a thorough cleaning.

How should I take care of my ModularHose setup?

Components are durable and can endure rigors of many uses. If you find any of the sections in your arm beginning to fatigue, pop apart the arm (bend sharply) to remove at-fault components, replace them, then reassemble.

I own more than one ModularHose setup- can I combine them? Or exchange pieces?

Absolutely! Remember, the system is designed to come apart, and reassembled in various different configurations. You can take apart a kit, and change it completely. Individual components are available to extend the use of the system here. If you have one or two kits, take them apart and make something new... find what works best for you. Make sure you have a double socket (#90614) to connect your arm segment and base together.

What if my device is over 1-2 lbs?

Depending on your application, we recommend a two arm configuration to hold up a device that weighs between 1 - 2 lbs. Our dual arm configurations come equipped with the podium, 4x6" plate and tablet holder! Check them out here. Or you can check out our partner brand, MOGO Mounts for additional mounting awesomeness.

For Wheelchair mounts…

Make sure you have the correct length of hose to mount. ModularHose AT Kits come in different lengths, and more can be added with segment packs here. If using cable ties, attaching the hose both vertically and horizontally every few inches will prevent unnecessary movement for mounted accessories. Easily add a pack of our cable ties to your order. Confirm movable parts of the chair are not being blocked, and that mounts do not extend past the width of the chair.