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What is a bulk / volume order?

A volume order is an order of $1000 or more of Loc-Line modular hose. To request a quote, please call or email us with the request. Volume pricing is different from resale pricing. Business and organizations wishing to resell products please read our page on resale information. If you are ready to order simply give us a call during regular business hours.

How do I get a bulk price?

To receive a quote, please call during normal business hours, email, or fax (1-630-852-3678) us anytime. If you are ready to order simply call to place the order.

Now that I have a quote how do I get the special price?

Volume orders must be placed over the phone unless specified in the quote. You may need to provide the quote number during your order.

What information is needed in order to place an order?

If you would like to place an order, please call us during normal business hours with the following information:

• Name, phone number, company/institution (if applicable)

• Ship-to address

• Ship-to phone number

• Payment information; Credit card / purchase order information

• Items being purchased

How much is shipping and handling?

Shipping is based on the weight of the order and the destination zip code.

Can I have a bulk order ship to multiple addresses?

Yes. Simply provide addresses and the quantity to be sent to each. (Shipping and handling fees are applicable.)

How long will it take to ship the items?

If we have the items in stock they will ship within 1-2 business days. Some or all of your order may ship from a another location. If the item is not in stock, we will let you know your approximate delivery date.

How long is a bulk price quote valid?

Price quotes are valid for 30 days.

Is a bulk order returnable?

Yes. Volume orders with modularhose.com are returnable within 30 days. Credit will be issued when items are returned and evaluated. A restocking fee of 20% will apply to opened and unused items. Used items cannot be returned. Defective items are returnable.

Can I pick up my bulk order from your warehouse?

Yes. Bulk purchases may be picked up from our Lisle, Illinois warehouse.

What about payment? Can I set up an account?

US and Canadian companies may have payment terms when credit information is supplied and approved. Our standard payment term is Net 30. Fortune 500 companies, government agencies, and educational institutions are automatically approved for credit. We require a formal purchase order and cannot process purchase requisitions. Payment must be made in US funds on a US bank. We do not ship to accounts that have any overdue invoices. International organizations other than in Canada, are prepaid. Payment can be made on credit card or wire transfer.